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Privacy Policy

Last Updated: Apr 2, 2025

1. Introduction

This Privacy Policy describes how Holobit Pte. Ltd. ("Holobit", "we" "our", or "us"), a company incorporated in Singapore, collects, uses, and protects personal data when you use our platform and services.

These Services include but are not limited to:

  • the website located at https://holobit.world and its subdomains;
  • the browser-based modeling and simulation application, including all associated software, features, and tools;
  • any documentation, dashboards, visualizations, or other materials provided by Holobit;
  • any additional services or modules provided by Holobit from time to time.

Collectively, these are referred to as the "Services".

By using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of the Services. that you have read and understood this Privacy Policy.

2. Data We Collect

We may collect the following types of data:

  • Email address (required to create an account)
  • First and last name
  • Telephone number
  • Payment-related information (processed via Stripe or Coinbase Commerce)
  • Any personal data voluntarily included in uploaded models or content

2.1 Automatically Collected Data ("Usage Data")

  • IP address, browser type, device information
  • Pages visited, time spent, interactions
  • Cookie identifiers and analytics data

2.2 Cookies and Similar Technologies

We use cookies for authentication, user experience, and analytics. You may control cookie preferences via your browser settings. See Section 8 for more.

3. How We Use Your Data

We use your personal data to:

  • Provide, maintain, and improve the Services
  • Authenticate your account and manage access
  • Respond to support requests and technical issues
  • Notify you of updates to the platform or our policies
  • Send product-related communications (opt-out available)
  • Ensure platform security and prevent misuse
  • Comply with legal obligations

If you upload any content or data that includes personal information about others, you are solely responsible for ensuring that you have the necessary legal basis or consent to do so. Holobit does not actively monitor uploaded content and disclaims responsibility for any unauthorized sharing of personal data by users.

4. Legal Basis for Processing

We process your data based on:

  • Your consent (e.g., marketing communications)
  • Contractual necessity (e.g., account access, paid services)
  • Legal obligations (e.g., tax and accounting requirements)
  • Legitimate interests (e.g., analytics, service improvement)

5. Data Sharing and Transfers

We do not sell your personal data.

We may share your personal data with third-party service providers who process data on our behalf and in accordance with our instructions, solely for the purpose of operating, maintaining, and improving the Services. These include, but are not limited to:

  • Stripe (payment processing)
  • Coinbase Commerce (cryptocurrency payments)
  • Amazon Web Services (cloud hosting)
  • Google Analytics, Amplitude (analytics tools)

We may also disclose personal data to legal or regulatory authorities if required by applicable law.

Some of these service providers may process or store personal data outside of your jurisdiction. In such cases, we implement appropriate safeguards in accordance with applicable data protection laws, such as Standard Contractual Clauses or other approved transfer mechanisms.

All such third-party providers are contractually bound to process personal data only in accordance with our instructions and applicable laws. They are not permitted to use your data for their own purposes.

6. Data Retention

We retain personal data for as long as your account is active or as needed to fulfill the purposes described in this policy. You may request deletion at any time. Data may be retained longer where required by law.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain types of processing
  • Withdraw consent at any time (where processing is based on consent)
  • Data portability (in applicable jurisdictions)
  • Lodge a complaint with a data protection authority

These rights may vary depending on the jurisdiction you are located in (e.g., EU, UK, Singapore, California). We may request verification of your identity before processing your request.

To exercise your rights, please contact us at support@holobit.world. We will respond within one (1) month, or within a shorter timeframe if required by applicable law.

8. Cookies

We use cookies and similar technologies for:

  • Authentication and session management
  • Remembering preferences
  • Security (e.g., DDoS protection)
  • Analytics (e.g., Google Analytics, Amplitude)

You can manage cookies through your browser or device settings. Some cookies are necessary for the basic functionality of the Services.

Our Services do not currently respond to “Do Not Track” (DNT) signals. To understand how third-party services we use may handle DNT signals, please refer to their individual privacy policies.

9. Data Security

We use appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. No system is 100% secure, but we continuously evaluate and improve our safeguards.

10. Children’s Privacy

Our Services are not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you via the Services or email before the changes take effect. Continued use of the Services constitutes acceptance of the revised policy.

12. Contact Us

For privacy-related questions, requests, or concerns, contact us at: Email: support@holobit.world